Privacy Policy

Effective Date: 19th November 2024

At Soft & Soothe, accessible from https://softandsoothe.com one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Soft & Soothe and how we use it.

Information We Collect

When you visit our website, we may collect the following types of personal information:

Personal Information: Such as name, email address, shipping address, payment details, and contact preferences.
Usage Data: Information about how you interact with our website, such as IP address, browser type, and access times.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site.

How We Use Your Information

We use the information we collect in various ways, including:

To process and fulfil your orders.
To communicate with you regarding your orders, customer service requests, or promotional offers.
To personalize your experience on our website.
To improve our website and services through analytics.

Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as necessary to provide services (such as shipping) or comply with the law.

Data Security

We implement security measures to maintain the safety of your personal information when you place an order or access your personal details. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information at any time. To do so, please contact us at support@softandsoothe.com.

Third-Party Services

We may use third-party service providers to assist us in operating our website, conducting our business, or serving our users. These third parties are contractually obligated to maintain the confidentiality of your personal information.

Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 19th November 2024

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@softandsoothe.com